Return & Refund Policy

Effective Date: August 23, 2025
Last Updated: August 23, 2025

Company Information
Legal Entity: AB RESEARCH LLC
Operating As: Lambergg.com
Address: 1001 S Main St #49, Kalispell, MT 59901
Email: legalteam@lambergg.com
Website: https://lambergg.com

1. Our Lifetime Money-Back Guarantee

At AB Research LLC, operating as Lambergg.com, we stand behind the quality of all our products - both physical and digital - with an unprecedented Lifetime Money-Back Guarantee. Whether you purchase our physical Bulletproof Trust materials, printed books, digital downloads, eBooks, or any other educational resources, we are committed to your complete satisfaction with every purchase.

2. Return Policy Overview

Eligibility for Returns

  • All products sold on lambergg.com are eligible for return
  • Digital products (eBooks, PDFs, digital courses) are eligible for refund
  • Physical products (printed books, materials) are eligible for return and refund
  • ​No time limit - Returns are accepted at any time due to our lifetime guarantee

Eligibility for Returns

  • Lifetime Guarantee: You may request a return or refund at any time after purchase
  • Recommended timeframe for fastest processing: Within 365 days of purchase
  • Extended returns: Returns beyond 365 days are fully honored but may require additional verification

3. How to Initiate a Return

Step 1: Contact Us
Email our customer service team at legalteam@lambergg.com with:

  • Your order number
  • ​Purchase date
  • ​Reason for return (optional but helpful for improving our products)
  • ​Whether you prefer a refund or exchange

Step 2: Return Authorization

  • We will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number
  • ​Digital products do not require physical return
  • ​Physical products will receive prepaid return shipping label (for US orders)

Step 3: Return Shipment (Physical Products Only)

  • Package items securely in original packaging if available
  • ​Include RMA number clearly visible on package
  • ​Ship using the prepaid label provided or method of your choice
  • ​We recommend using trackable shipping for your protection

4. Refund Information

Refund Processing Time

  • Digital Products: 5-7 business days from approval
  • ​Physical Products: 5-7 business days after we receive the returned item
  • ​Credit Card Refunds: May take an additional 3-5 business days to appear on your statement
  • ​PayPal Refunds: Typically processed within 24-48 hours

Refund Method

  • ​Refunds will be issued to the original payment method used for purchase
  • ​If original payment method is unavailable, we will work with you to arrange an alternative refund method

Full vs. Partial Refunds

  • ​​Full refunds are provided for all returns under our lifetime guarantee
  • ​Shipping costs for original purchase are refundable
  • Return shipping costs are covered by AB Research LLC for US orders
  • ​International return shipping may be the responsibility of the customer

5. Product Condition Requirements

Digital Products

  • ​No condition requirements
  • ​Access may be revoked upon refund processing

Physical Products

  • ​Products may be returned in any condition
  • ​We prefer products to be in resalable condition but this is not required for refund
  • ​Missing components or damage will not affect refund amount under lifetime guarantee

6. Special Circumstances

Bulk or Business Orders

  • Orders over $500 may require additional verification
  • Business accounts maintain the same lifetime guarantee
  • ​Contact us for expedited processing of bulk returns

International Orders

  • International customers enjoy the same lifetime guarantee
  • Return shipping costs from outside the US may be customer's responsibility
  • ​Customs fees or duties are non-refundable as they are paid to government entities

Gift Purchases

  • Gift recipients may return items directly
  • Original purchaser may also initiate returns for gifts given
  • ​Refunds for gifts will be issued to the original purchaser unless otherwise requested

7. Exchanges

We're happy to exchange products for:

  • Different formats (digital to physical or vice versa)
  • Updated editions
  • ​Different titles of equal or lesser value
  • ​Store credit for future purchases

8. Exceptions and Restrictions

Products Always Eligible

  • All Bulletproof Trust materials
  • All books and educational materials
  • ​All digital downloads and courses
  • Bundle packages and special offers

Abuse Prevention

While we maintain our lifetime guarantee, we reserve the right to:

  • Limit returns from customers showing patterns of abuse
  • Require additional verification for unusual return patterns
  • Refuse service to customers who violate our terms of service

9. Customer Service

Contact Information
Email: legalteam@lambergg.com (preferred method)
Response Time: 1-2 business days
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM MST

What to Include in Your Return Request

  • Order number or receipt
  • Email address used for purchase
  • Full name on order
  • ​Brief description of reason for return (optional)

10. Quality Commitment

Our lifetime money-back guarantee reflects our confidence in:

  • The quality of our educational materials
  • The value of our Bulletproof Trust resources
  • Our commitment to customer satisfaction
  • ​The practical applicability of our content

11. Privacy and Data Protection

When you return a product:

  • Your personal information remains protected under our Privacy Policy
  • Return reasons are used only for product improvement
  • We do not share return information with third parties

12. Policy Updates

  • This policy may be updated periodically
  • The version in effect at time of purchase applies to your order
  • Major changes will be communicated via email to customers
  • ​Current policy always available at https://trust.lambergg.com/return-policy

13. Legal Compliance

This return policy complies with:

  • Montana State consumer protection laws
  • Federal Trade Commission guidelines
  • Google Merchant Center requirements
  • ​Payment processor standards

14. Frequently Asked Questions

Q: Is there really no time limit on returns?
A: Correct. Our lifetime money-back guarantee means you can return products at any time.

Q: Do I need to provide a reason for my return?
A: No, reasons are optional but appreciated for product improvement.

Q: What if I lost my receipt?
A: Contact us with your email address and approximate purchase date. We'll locate your order.

Q: Can I get a refund for a digital product I've already downloaded?
A: Yes, all products including digital downloads are covered by our lifetime guarantee.

Q: How do I know my refund has been processed?
A: You'll receive email confirmation when your refund is initiated and completed.

15. Conclusion

At AB Research LLC, your satisfaction is our priority. Our lifetime money-back guarantee ensures you can purchase with complete confidence. We believe in the value of our products and stand behind them unconditionally.

For any questions about this policy or to initiate a return, please contact us at legalteam@lambergg.com

This return policy is governed by the laws of the State of Montana and any disputes will be resolved in accordance with Montana law.
©️ 2025 AB Research LLC. All rights reserved.

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